Skip to content ↓

Kooth New Service From Birmingham Children's Partnership​​​​​​​

We would like to remind you that if you have any concerns about a Hillcrest student, please contact the Hillcrest Safeguarding team by emailing

If you have any other queries, please contact us by emailing

We would also like to introduce you to a new service provided by Birmingham Children's Partnership called 'Kooth', which was successfully launched on 14th April 2020 as local and city-wide COVID-19 support for children from Year 6, aged 11 up to 25 and families.

Kooth is provided as a free, safe and anonymous service to support young people’s emotional and mental health in Birmingham. Because young people have suddenly had exams cancelled, transition arrangements thrown up in the air and are dealing with the impact of COVID-19 on their loved ones this is important. The full offer, including online self-referral can be accessed at

Kooth is linked into the wider mental health support from Forward Thinking Birmingham and offers:

  • Online mental health counselling and chat services from midday to 10pm during the week, and 6pm to 10pm at weekends
  • Peer to peer support through moderated discussion forums
  • Self-care tools and resources to build resilience
  • Early response to and identification of emotional wellbeing and mental health problems
  • And there are no waiting lists, referrals or thresholds to access the service