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PAUSE Support Agency

Dear Parents/Carers

We are aware that this period is very challenging emotionally for young people. Please see below details about a support agency called PAUSE and information about the provision they have in place in response to Covid-19.

  • The Digbeth drop in service has closed until further notice, but they are operating a temporary telephone and email service in its place.
  • PAUSE are offering a call back service for young people under 25 years of age, who have a Birmingham GP.
  • PAUSE are also supporting families with Birmingham GPs who want support around a child/young person under 25 years of age.
  • Their calls offer brief interventions including a listening ear, self-help strategies and skills/techniques for managing difficult situations and feelings.
  • Their opening hours are 10.00am-6.00pm, seven days a week (via telephone or email)

If young people or parents wish to access this service, please send an email to or call 0207 841 4470. PAUSE will arrange for one of the team to call you back. For more information do check their website on

As always please remember that you can access additional support or advice from the school safeguarding team by emailing or ringing 07538245067.

Best wishes

Mr S Connor-Hemming